Author Archives: Cristal Gonzalez

How Does an Employment Agency Work? El Paso, Tx

By Amber Keefer

Working With Employers and Applicants
An employment agency works with employers and prospective employees, trying to match an individual’s job skills with an employer’s requirements for a specific job position. In many cases, employment agencies actually act as outsourced Human Resources departments. When the agency places a qualified employee with an employer, the agency receives a commission for the services, which it has provided. But in order to successfully place qualified candidates with employers, an employment agency must foster a good working relationship with job seekers and employers both. To do so, the agency must interact with each of its clients to gain a clear idea of an applicant’s qualifications, skills, and special interests. The agency also must understand an employer’s needs, requirements, and expectations for a particular position it is seeking to fill.

Screening Potential Applicants
Job-hunting can be a tedious and time-consuming task for someone seeking a new employment opportunity. The greatest challenge is where to look for new job opportunities. Filling available positions can be an equal challenge to an employer. Again, the question is where to begin looking for qualified and reliable employees. An employment agency does the initial footwork for recruiting, bringing potential candidates and employers together, saving time for everyone. Employment agencies conduct those first interviews and background checks, eliminating any candidates who do not qualify for current vacancies, which must be filled. During this screening process, an employment agency also helps job seekers to determine what kind of job might best match their abilities and experience, offering opportunities for both temporary and long-term employment, ranging from entry-level to middle-management positions. An employment agency may be thought of as combining career counseling with placement services.

Fees/Rates Charged
Employers pay the fees charged by employment agencies because it saves them time and work. No fee is paid until an applicant is hired for the position, and the agency places the applicant on the job. In many cases, during the probationary period, an employee actually is on the payroll of the temporary employment agency. The fee charged an employer by the agency includes the employee’s hourly rate, payroll taxes deducted, workman’s compensation insurance, and any other costs associated with processing the payroll (e.g. man hours). Some employment agencies now offer employers reduced fees or discounted rates if guaranteed a certain number of positions to fill. If a candidate is offered a permanent position with the employer, the employer generally pays a fee based on a percentage of the annual salary of the position being filled. However, some employment agencies charge applicants a fee for job training programs, which they offer, as well as helping them to compose a resume or prepare for a job interview.


RMPersonnel is ranked #162 on Hispanic Business Magazine’s 2011 Top 500 List

In July, 2012, RMPersonnel, Inc. was once again recognized by the Hispanic Business Magazine as one of the largest U.S. Hispanic owned companies.  Twenty-two El Paso/Las Cruces borderland businesses were also included in the list this year.

The city of El Paso led Texas in the number of emergence of Successful Hispanic Owned Businesses according to Hispanic Business Magazine.  The twenty-two borderland businesses in the list make valuable contributions to our area. Collectively, the companies provide employment to 4,365 people with an estimated economic impact of $1.4 trillion.

Among the largest cities in Texas, El Paso pulled ahead with twenty one recognized companies, while Houston, San Antonio, and Dallas followed. Last year only eight El Paso companies were featured and today with twenty-two it shows the borderland’s growth. In Texas, there were a total of 90 companies that were recognized.

Women run businesses, such as Ceci Miles-Mulvihill of RMPersonnel, are strongly represented on this list which reflects the national growing trend of Hispanic women entrepreneurs in the United States, and more importantly the strong Hispanic women in our borderland.

Below is the complete list of El Paso companies and their ranking:

– Fred Loya Insurance (#19)

– JACO General Contractors (#70)

– Bravo Southwest LP (#121)

– R.M. Personnel Inc. (#163)

– Human Capital International (#208)

– dmDickason Personnel Services(#211)

– Pro Auto Dealers Inc. (#291)

– Miratek Corp. (#294)

– Mike Garcia Merchant Security LLC (#346)

– LGA Trucking (#399)

– MFH Environmental Corp (#411)

– ENCON International Inc. (#422)

– Five Star Automatic Fire Protection LLC (#438)

– American Packaging and Supply Co Inc. (#452)

– Milvian Solutions LLC (#457)

– Arrow Discount Automotive Inc. (#466)

– Servpro of West El Paso (#466)

– Dynatec Scientific Laboratories Inc. (#472)

– H.G. Arias & Associates LP (#477)

– Paul Meza CPA Firm (#488)

– The Saucedo Co. (#492)

– Zia Engineering & Environmental Consultants LLC (#325)  (Las Cruces)


RMPersonnel is ranked #162 on Hispanic Business Magazine’s 2011 Top 500 List

What is a Staffing Agency? El Paso, Tx & Laredo

When there is a need for qualified personnel to fill a position immediately, a staffing agency is a great resource for just about any type of company. Essentially, a staffing agency is a service that matches the labor needs of their corporate clients with individuals who have the skill sets necessary to meet those needs. Here is some information about how staffing agencies work, and why they can save a company a great deal of money.

The typical staffing agency will operate with a focus on particular sectors of the job market. As an example, a staffing agency may choose to focus on providing day laborers for manufacturing or food service positions. In other cases, the staffing agency may choose to focus on providing quality clerical personnel for various types of office work. In still other cases, the personnel agency may direct their energies toward providing corporate clients with executive and managerial personnel. Some larger personnel agencies choose to create divisions, with each division focusing on a different sector of the job market.

A staffing agency also usually focuses on providing either personnel for a short time or permanent placement. The short term personnel support is ideal for companies that may need some extra help for a three to six month period, while permanent placement staffing is a great way to find the right people without the company having to use a lot of resources in the hunt. Either way, the staffing agency provides access to a pool of talent that the corporate client probably would not have been able to access.

The staffing agency can be advantageous for several reasons. First, temporary help through a staffing agency does not require going through the hiring process. The company does not have to set up tax forms, with hold taxes or extend any benefits to the temporary personnel. All that is done through the staffing agency. This simplifies the process a great deal for the corporation. While it is true that the company may pay a slightly higher rate per hour for the agency temp, the overall cost remains much lower than bringing on an employee for a short time.

Second, people who enjoy the challenge of working in different companies find that working for a staffing agency is ideal. There is always somewhere new to go and new challenges of ways to apply skill sets. The staffing agency provides a steady source of income, and the change in assignments from time to time helps to keep the task of working new and refreshing.

Third, a staffing agency will do all the legwork in finding the right employee. This can really save the company a lot of money when the need is for a new executive or manager. Since most staffing agencies maintain a comprehensive list of prospects, the chances of having the right person in the permanent position may take days rather than weeks or months.


2013 begins with layoffs, but healthy El Paso job market is expected

By Vic Kolenc \ El Paso Times

El Paso’s job market got a jolt in recent days when two large El Paso employers announced plans to lay off almost 500 workers this year and next year.

Despite that bit of bad news, economists and employment experts expect a fairly healthy El Paso job market this year with some modest job gains, and a rate of job growth projected to be slightly better than the national rate.
Two of El Paso’s larger employers — high-tech giants Hewlett-Packard and Automatic Data Processing — increased their workforces last year, and they plan to hire more people this year.

However, Leviton Manufacturing announced last week that it would close its West Side factory and lay off more than 300 people, and on Jan. 10, Boeing announced it would cut its Northeast El Paso factory operations in half, and lay off about 160 workers by the end of 2014.

Economist Roberto Coronado, who oversees the El Paso branch of the Federal Reserve Bank of Dallas, said he expects El Paso to add 5,000 to 6,000 jobs this year — better than last year.

Data released Friday show El Paso’s rate of job growth in 2012 was around 1.3 percent, when seasonally adjusted, which is near the historical annual average of 1.4 percent, Coronado said. Those data could be revised later, he noted.

“If we compare the local labor market to the national labor market, you see El Paso has actually outperformed the national economy by far” during the recession and during the post-recession recovery period, Coronado reported at the Border Economic Forum at UTEP last week. “Today, El Paso has 2.6 percent more jobs than back in 2007 (when the recession began), while the U.S. is still struggling to gain back jobs. The U.S. is down almost 3 percent” in the number of jobs since late 2007, he said.

Tom Fullerton, an economics professor at the University of Texas at El Paso, said, “Both Texas and El Paso should observe fairly healthy job growth this year. But given the policy disagreements (in Washington and Austin), it probably will be a choppier growth record than would otherwise be the case.”
He expects El Paso to add about 7,000 jobs this year and to have a job growth rate around 1.9 percent.
El Paso’s unemployment rate remains well above the state and national rates. It increased in December to 8.9 percent, compared with 8.5 percent in November, the Federal Reserve Bank of Dallas reported Friday. El Paso had an estimated 27,500 people unemployed and actively seeking jobs in December, the Texas Workforce Commission reported Friday.

Lorenzo Reyes, CEO of Workforce Solutions Upper Rio Grande, last week characterized the El Paso job market as stable. He said he expects some employment growth this year, especially in the retail industry.
“Some businesses will be opening, especially in retail and restaurants. With the Fountains at Farah (shopping center) opening in the fall, there will be some additional employment opportunities there. Unfortunately it’s in one industry, and we’d like to see growth in other areas — in manufacturing, in high-skilled jobs,” such as those being added by HP and ADP, he said.

Automatic Data Processing, or ADP, a Fortune 500 company based in New Jersey, last month announced it would add 585 jobs in El Paso from 2013 through 2017, and eventually spend about $21 million to build and equip an additional El Paso facility, probably next to its client-solution center on the West Side.

Terry McGreehan, general manager of ADP’s West Side center, said ADP expects to hire 75 to 100 people in El Paso this year. It currently has about 40 openings, he reported last week.

ADP now employs about 1,100 people at its main facility at 1854 N. Resler in the Northwest Corporate industrial park, and in the 100 N. Stanton Tower Downtown. The employees provide payroll and human resources services to business customers nationwide, and provide auto-dealer-related services. The jobs involve complex business matters, and usually require a college degree.

California based Hewlett-Packard, or HP, another Fortune 500 company, last summer completed expansion of its El Paso software applications and development center in the Northwest Corporate industrial park.
The company employs several hundred technology professionals in El Paso, but it did not divulge its local employment numbers.

Since 2011, HP has hired more than 260 people here, El Paso Times reports show, and HP officials have said the company will continue hiring in El Paso this year.

Early this month, it held a job fair to fill 50 jobs, including software developers, testers, project managers and data analysts. The jobs typically require a bachelor’s degree, or a technical degree, and experience in software-related jobs.

El Paso’s large call center industry usually has many job openings throughout the year. For example, the Dish Network, a provider of satellite TV service, plans to hire about 100 call-takers in the next two to three months at its large call center at 1285 Joe Battle on the East Side, said Aaron Johnson, a Dish spokesman at its Denver-area headquarters.

“We’re looking for people throughout the year,” because the large center always has job turnover, Johnson said.
It looks for bilingual people fluent in English and Spanish, and English speakers for the jobs, which are open to anyone age 18 and older and with a high school diploma or equivalent, he said.

“We train employees” so experience in a call center is not required, Johnson said.

Dish recently increased its starting wage to $10 and $10.50 per hour, with the higher wage for bilingual workers, he said.

The El Paso construction industry has job openings due to some large construction projects under way and more planned. Fullerton, the UTEP economics professor, said the construction industry should be an “ongoing source of strength” in El Paso’s job market this year.

About 200 people showed up Friday at a construction industry job fair at Workforce Solutions’ Downtown office. Only two companies, with only about 25 to 45 jobs, were represented at the fair, a Workforce Solutions official reported.

CF Jordan, a large El Paso general contractor, had only four jobs available at the fair. But it probably will have more jobs open later this year when it’s expected to start construction of a new minor-league baseball stadium Downtown, and start a major landscaping project at UTEP, said Bea Sanchez, human resources manager at CF Jordan’s El Paso headquarters. The company employs about 500 people in Texas, including about 280 people in El Paso.

“We’re always on the lookout for good people, and we’re always accepting applications,” Sanchez said. “We’re always looking for project managers, superintendents” and some field workers — concrete finishers, carpenters and laborers, she said.

SolarCity, a California solar-installation company, is in the process of hiring about solar-panel installers and other workers for a large project at Fort Bliss and White Sands Missile Range.

Ceci Miles Mulvihill, president of RMPersonnel, an El Paso employee staffing agency, said that despite the recent Leviton layoffs, El Paso’s distribution and manufacturing industries continue to have many openings for temporary workers. Many temp jobs are open for forklift operators, and manufacturing machine operators, she said. RMPersonnel employed an average of 900 temporary workers each month last year.

“The market (for temp workers) is more robust for us now, than last year at this time,” Miles Mulvihill said. Some of the temp jobs turn into permanent jobs, she noted.

Vic Kolenc may be reached at, 546-6421. Follow him on Twitter @vickolenc

Why Use A Staffing Agency? El Paso, Tx & Laredo

Most businesses can use an extra set of hands to handle a big project or a new surge in business. But most are also reluctant to hire full-time staff. A staffing agency can provide temporary employees to help with a wide variety of business tasks. Working closely with the staffing agency, a hiring manager can ensure that temporary workers possess the needed skills, education and experience to meet the needs of the company.
Improve Productivity
Bringing in temporary workers to handle work overload can prevent employee burnout of full-time staff. When work schedules are overloaded, employees can quickly become unmotivated and overwhelmed. This can increase mistakes made as well as decrease productivity. Increased absenteeism is often a side effect when this occurs. By bringing in temporary staff to handle the extra work load, full-time employees can continue to focus on their main job tasks while maintaining their productivity.
Try Before You Buy
Temporary employees give the business a chance to try out an employee before making a permanent offer of employment. In some cases, a person may have the experience and education for a job but simply does not mesh well with the business environment. Having the opportunity to have the person work on a temporary basis first gives the business a chance to evaluate how the person will fit in with the corporate culture and other employees. It also provides time to identify any weaknesses that would not typically be evident in the interview process.
Decrease Costs
Temporary staff persons are employed by the staffing agency, not the business that is using their services. This can decrease the overall costs of the employee as the business does not have to provide benefits to a temporary staff member. In addition, bringing in temporary staff may reduce other overhead costs such as overtime for regular, full-time employees. While the per-hour cost may be more than the per-hour cost of a full-time employee, temporary staff can be used as needed without a commitment of a 40-hour workweek regardless of if the work exists to support it.
Avoid Unemployment Claims
Because the temporary staff person is an employee of the staffing agency and not the business, there is no concern about the person filing for unemployment when their services are no longer needed by the business. This can also reduce overall operating costs for the business as the unemployment claims rate of the business will not be raised due to letting go of temporary staff. Human resources costs may also decrease as managers will not be spending multiple hours dealing with unemployment claims and the Department of Labor.
Increase Flexibility
Temporary employees allow businesses to use staff as needed. Temporary employees can be brought in to cover the vacation of an employee or maternity leave. Many staffing agencies can provide employees in a wide variety of disciplines to meet all of the needs of the business. The business then has the flexibility to use the services of the temporary staff as needed, whether it is a few hours a week or on a full-time basis. Using a staffing agency can avoid the permanent commitment that a full-time employee requires, saving both time and money.

How Do Staffing Agencies Work? RMPersonnel El Paso, Tx & Laredo

Employer Needs Staffing Assistance
Staffing agencies provide work-force solutions for companies by matching qualified applicants with open job positions. Companies use a staffing agency to assist them in finding the right candidate for their staffing needs. First, the company provides the staffing agency with a list of requirements and a job description for the position they need filled. The staffing agency then uses this information to create a job posting. Then they filter through the potential applicants to find the right match for the job.

Applicants Apply
Staffing agencies receive applicants not only for specific jobs but will generally have a database of applicant resumes for future opportunities. The goal is to match each applicant with a job. To achieve this goal, staffing agencies will first interview potential job candidates to get to know the applicant and the type of position they desire, both long term and short term. Sometimes this initial interview will be followed with a professional skills test such as a typing test or a test to determine the candidate’s ability to work in a specific software program. A staffing agency’s wide array of assessments to validate a candidate’s skills gives them an advantage in matching the right candidate with the right job.

Applicant Hired
Once the staffing agency has paired the right candidate with an open position, the candidate will interview with the employer. When the employer selects a candidate, it has two options. The employer can directly hire the candidate or it can hire the job candidate on a temporary basis. If hired temporarily, the employer pays the staffing agency, which then pays the employee’s agreed upon salary until the employee is hired permanently. Most staffing agencies charge a one-time fee based upon the candidate’s first-year annual salary. This fee is paid by the employer after the guarantee period, the set of time agreed upon by the staffing agency and employer to make sure the candidate is the right match for the position.

Contract, temp to perm, direct hire – What does all of this mean? RMPersonnel El Paso, Tx & Laredo

As a job seeker, are you unsure of what  job ads are saying? Do you know the difference between the employment types offered? If you don’t, that’s ok. Many current job search candidates don’t know either.
Below are definitions of terms to help you understand what employment ads are actually offering. The definitions are short, general and meant to give you an idea of the types of positions you will see on job boards. You may find some variations with  how other companies define these terms.
Typically a position that is not permanent, and has a specific time frame attached to it. Contract work might be needed to complete a project, or to cover a permanent employee’s leave of absence. This type of position does not usually offer any benefits.
a.k.a. Temp Work
These are positions ranging from one afternoon, to full time work for up to a year.  The important thing to know is that there is no promise of the position turning into a permanent position with benefits. Often, though, temp positions are extended past the original end date. And sometimes temporary positions can turn into temp to perm positions or open up the door to a full time permanent job later on. A temporary employee is generally considered an employee of the staffing agency and paid by the staffing agency.
Temp To Perm
a.k.a. Right To Hire
These are positions where the employer would like a full time employee, but does not want to commit to a permanent offer up front.  During the temp to hire period, the employee is considered working for the staffing firm and paid by the staffing firm. Clients seeking temp to hire candidates through Emerson are sincere in their desire to hire permanent staff members and not just “kicking tires.”  This can be a benefit to job seekers as well as companies.
Direct Hire
Direct hire positions are permanent, usually full time positions with benefits. A direct hire position is one in which the client company utilizes the staffing company to find the talent, then hires them directly. A candidate offered a direct hire position is not an employee of the staffing company, but goes directly on the client company payroll.

What Are the Benefits of Staffing Agencies? El Paso, Tx & Laredo

by Ruth Mayhew


Staffing agencies perform recruitment and selection processes for organizations that don’t have the time, expertise or resources necessary to manage the employment processes. Some staffing agencies provide temporary workers, and others provide candidates for temp-to-hire arrangements. Regardless of the employment type, there are certain advantages to employers’ use of staffing agencies, including expertise, cost, availability of workers and employee retention.


Staffing agencies often have a level of expertise that far exceeds some employers’ human resources departments. Hiring recruiters, employment specialists and an employment or recruiting manager to supervise staff could require a lengthy recruiting period to find qualified employees. Staffing agencies provide services that rival the best qualified recruiters and employment specialists, usually at a lower cost. Employees of staffing agencies generally have a higher level of expertise related to job knowledge, employment trends and recruitment practices by virtue of continuous placement of employees. They also have industry expertise if they work for staffing agencies that specialize in certain fields, such health care providers.


Using staffing agencies can result in lower costs associated with hiring adequate staff to recruit applicants. However, because staffing agencies manage the entire employment process, they also relieve employers of costs related to pre-employment testing, background investigations and drug screening. In addition, employers save money related to the expense of payroll processing and benefits administration. Small employers find that they can rely on staffing agencies to provide them with qualified employees at remarkable savings.


Staffing agencies have a larger network of available workers than do many employers. Employers looking to hire seasonal workers, for example, would need to advertise job openings, interview candidates and process new hire documentation for a relatively short period of employment. Staffing agencies, on the other hand, may have relationships with workers they’ve already identified as dependable, reliable and conscientious and who can fill a vacancy in a matter of days, or even hours. The network that staffing agencies maintain is a broad one from which they can tap potential employees who can fill any position an employer might have or anticipate.


Employers that engage the services of staffing agencies for temporary employees get an opportunity to observe employee performance, qualifications and work habits before offering the temporary worker a permanent job. This can cut down on turnover once the trial period is complete and both the employee and employer are satisfied the job is a good fit. Using staffing agencies for high-volume placements can result in tremendous savings related to turnover, training costs and the intangible costs of turnover, such as employee morale.

Temp to Hire Staffing Services Offer Flexibility and Security El Paso, Tx & Laredo

Need additional help, but are unsure if that need will be long-term?
Want to try out a new employee before making a commitment to hire him or her?
If so, temp to hire services may be right for your business.  In simple terms, temp to hire (also known as try-before-hire or temp-to-perm) lets you try out a candidate on-the-job before extending an offer for direct employment.
Instead of being hired as your full-time employee right away, the employee is hired by your staffing service, and then assigned to work at your company as a temporary.  During a probationary period usually lasting around 12 weeks, you get to evaluate the temporary employee’s job performance and decide whether he or she should be hired full-time or let go.
Benefits of Temp to Hire

  • Working interview.  Temp to hire allows you to evaluate characteristics that can’t easily be observed through a traditional interview, such as:  ability to follow directions, culture fit, quality of work, work ethic and the ability to multi-task or work under pressure.
  • Reduced hiring time.  Temp to hire candidates have been pre-screened by your staffing partner and qualified to match the needs of your opening.  This reduces your recruiting and interviewing time, so you can focus on your other priorities.
  • No obligation to hire.  When you use temp to hire services, you are not required to hire a candidate the staffing service sends you, even after you interview that candidate.
  • Evaluate long-term hiring need.  If you’re hiring to address recent growth or a newly created position, temp to hire gives you the time to verify that the position is absolutely necessary – before adding to your permanent headcount.
  • Decreased legal exposure.  If a temp to hire candidate isn’t working out, you can end the assignment at any time.  Because the candidate remains an employee of your staffing service, your legal exposure is minimized.
  • No advertising restrictions.  Using temp to hire services does not preclude you from advertising the position elsewhere.

How exactly does a staffing service work for me, the job-seeker? RMPersonnel El Paso & Laredo

With few exceptions, the staffing service becomes your advocate and “represents you” – a relationship that starts whenever you apply for a job through an staffing service listing and submit your resume. In most cases there is no fee to you as you are the applicant; employer is the client;. Your link is the headhunter or representative who contacts or helps you.